Events & Calendar

• Events appear in your community calendar and Home page
• Tap any event card to view details

Each community can have one or more calendars.

• View events in list or grid format
• Filter by:
• Date
• Tag
• Event type

Open any event to see:

• Date, time, and location
• Host and description
• Ticket options (if paid)
• Attendees
• Live updates from the host

• Open the event
• Tap Register

You’re added to the guest list instantly.

• Open the event
• Select a ticket type (e.g. Early Bird, VIP)
• Tap Register
• Complete payment

Your ticket is saved in your Key account.

• Open the event
• Tap Cancel your registration?

• Go to Events or your community calendar
• Tap Create Event
• Add:
• Title
• Date and time
• Location (physical or virtual)
• Description

Tip: Use Generate with AI to create a draft description.

• Go to Tickets
• Tap Add Ticket Type
• We can also create a paid ticket, connect your stripe account to proceed with it.
• Set:
• Name
• Price
• Quantity

Repeat for multiple ticket tiers.

Default reminder - We have 2 default reminders that are set every time an event is created, one that gets sent 24 hours before the event and one 3 hours before the event.

Custom reminder - Go to Reminders tab - Click on Add Reminder

• Add timing and confirm recipients

Key automatically notifies attendees.

You can:

• Invite members directly using email
• Share the event link
• Use guest groups (see below)
• Past events
• CSV

• Go to Broadcast
• Tap Create broadcast
• Select who should receive the email
• Add body of the email and click on Create

Use this for:

• Schedule changes
• Room/location updates
• Announcements like “doors are open”

• Go to Guests
• See:
• Registered users
• Ticket types
• Check-in status

• Go to Guests → Guests tab
• Review details
• Tap Approve or Reject

• Go to Check-In
• Find attendee
• Tap Check In

Extras:

• Manual check-in for walk-ins
• Waitlist approvals when spots open

• Go to Guest Groups
• Tap Create Group
• Add guests

• Add or remove guests
• View all groups in one place

Calendars organize events within a community.

You can:

• Use the default calendar
• Create separate ones (e.g. Workshops, Webinars)

• Open the calendar
• Tap Subscribe

Events appear in your personal calendar view.

• Go to Calendars → Create Calendar
• Name it
• Add further details like Calendar description, Location, Links,etc (Optional) and save

Admins can:

• Approve event submissions
• Assign calendar admins

• Registrations (by ticket type)
• Revenue
• Invited VS Going
• Attendee locations
• Registration trends over time
• Chat engagement

• Go to Guests → Export
• Download CSV with attendee details

• Go to My Emails → Click on email for feedback.
• Share feedback

• Go to Analytics → Feedback
• See summaries and individual responses