Account & Profile

How it works:

• Enter your email address on the sign-in screen
• Check your inbox for a one-time code
• Enter the code to sign in

If it’s your first time, your account is created automatically.

That’s it. No passwords, no setup steps — just one code and you’re in.

Prefer using an existing account?

• Tap Continue with Google or Continue with Apple
• Follow the prompts

Your Key account will be linked to that provider, so you won’t need a separate login.

• You’ll stay signed in on each device you use
• Signing in on a new device requires a new one-time code
• Existing sessions remain active

Your profile includes:

• Name and photo — how others recognize you
• Username — your unique profile link (e.g. key.ai/@yourname)
• Headline and bio — what you do and who you are
• Location
• Career details — role, company, experience
• Ways you can help — what you offer to others

• Go to your profile
• Tap Edit
• Make your changes

Changes are saved automatically.

• Anyone with your link can view it (even without a Key account)
• It includes your name, photo, headline, and bio

To find your link:

• Go to your profile
• Tap the Share option

To connect:

• Go to Settings → Data & privacy → Connected accounts
• Find Google Meet and tap Connect
• Sign in and grant permissions

Once connected, Key can perform below for event:

• Create meeting links
• Update scheduled meetings
• Cancel meetings

To disconnect:

• Tap Disconnect next to Google Meet

What it does:

• Brings Slack messages into Key
• Lets you reference conversations without switching apps

Note:Slack is connected at the community level. See the Communities guide for setup steps.

• Every sign-in uses a new one-time code
• Codes expire after a short time

If your code expires:

• Request a new one and try again

To sign out of a device:

• Go to Profile
• Tap Sign Out

Your account and data remain safe — you can sign back in anytime.

To delete your account:

• Go to Settings → Account management → Delete Account
• Review the confirmation details
• Enter the verification code sent to your email

What gets deleted:

• Your profile
• Community memberships
• Conversation history

• Community members: Full profile (within shared communities)
• Anyone with your link: Public profile (name, photo, headline, bio)

Your private notes and internal activity are never visible to others.

Your public profile link (key.ai/@username):

• Is accessible to anyone with the link
• Works as your professional summary
• Can be shared like a digital business card

• Check your spam/junk folder
• Wait 30 seconds and request a new code
• Try a different email provider if needed
• Contact support if the issue continues

Each email address can have one Key account.

You can join multiple communities using the same account.

No — contact Key support to update your email.

• Your account and profile stay active
• Only your membership in that community is removed

Public profiles may be indexed by search engines.