Terms of service

Last updated: March 2026

These Terms of Use (the “Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Blueprint X Labs Inc. (“Key,” the “Company,” “we,” “us,” or “our”) governing your access to and use of the Key platform, including, without limitation, any websites, applications, software, services, features, tools, content, and functionality made available by the Company (collectively, the “Platform”).

By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and by the Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Platform.

You represent and warrant that you are at least eighteen (18) years of age and have the legal capacity and authority to enter into these Terms. If you access or use the Platform on behalf of a company, organization, or other legal entity, you represent and warrant that you have authority to bind such entity to these Terms, and in such case “you” shall refer to both you and such entity.

1. Definitions

For purposes of these Terms:
AI Features” means any feature, functionality, or service that uses artificial intelligence, machine learning, or similar automated technologies to generate, rank, summarize, recommend, analyze, or transform content, data, or outputs.

Connected Integrations” means any third-party service, application, system, or platform that you authorize the Platform to access, connect to, import from, export to, or otherwise interoperate with, including, without limitation, Slack and any successor or additional integrations made available by the Company.

Organization” means any community, workspace, team, company, or other grouping created, administered, or managed through the Platform.

User Content” means any data, information, text, files, images, profile details, messages, prompts, configuration, metadata, or other content that you submit, upload, transmit, publish, connect, or otherwise make available through or in connection with the Platform, including content obtained through Connected Integrations at your direction.

2. Nature of the Platform


The Platform is a software and infrastructure service that enables Users to create and publish profiles, manage communities and Organizations, connect Connected Integrations, and access AI Features and related functionality.

The Platform is provided solely as an infrastructure, facilitation, and enablement layer. The Company does not guarantee, and expressly disclaims any representation or warranty concerning:

a. the accuracy, completeness, reliability, legality, or usefulness of any data, content, recommendations, or outputs made available through the Platform, including AI-generated outputs;

b. the success of any networking, introductions, communications, relationships, responses, or outcomes between Users or third parties;

c. the uninterrupted availability, compatibility, security, performance, or reliability of the Platform, any Connected Integration, or any third-party service; or

d. that use of the Platform will achieve any particular business, commercial, social, or operational result.

All decisions, actions, and outcomes arising from or related to use of the Platform are solely your responsibility.

3. Account Registration; Profile Data; Publicly Available Sources

By creating an account or using the Platform, you authorize the Company to collect, receive, aggregate, store, and process publicly available professional and related information reasonably associated with your identity, profile, or Organization, including information obtained from third-party sources and data providers.Your public profile is accessible via a unique URL (p.key.ai/{username}) and is visible to anyone on the internet, including search engines. By publishing your profile, you consent to this information being publicly indexed, crawled, and displayed in search results (including Google, Bing, and AI-powered search engines).

During onboarding, the Platform may present one or more suggested profiles, records, or data matches. By selecting any such profile, you represent and warrant that the selected profile corresponds to you or that you are otherwise authorized to claim and use it, and you authorize the Company to use such information in connection with your account and the Platform.

If onboarding is initiated but not completed, the Company may retain data collected in connection with such onboarding session for a reasonable period, not to exceed thirty (30) days, after which such data may be deleted in accordance with the Privacy Policy.

4. Public Profiles and Public Visibility

Certain features of the Platform may permit you to create or publish a public profile, public page, or other publicly accessible content. If you publish such content, you acknowledge and agree that such content may be publicly accessible on the internet and may be indexed, crawled, cached, copied, archived, or displayed by search engines, AI-powered search products, and other third parties.Profile information sourced from third-party data partners may not reflect your most current professional details. Key makes no representations or warranties regarding the accuracy, completeness, or timeliness of data obtained from external sources.

By publishing a public profile or other public content through the Platform, you expressly consent to such public visibility and indexing. The Company does not control and shall not be responsible for any third-party access to, use of, caching of, copying of, or redistribution of publicly available content. Unpublishing or deleting such content from the Platform will not require or guarantee deletion from third-party caches, archives, search results, or downstream systems not controlled by the Company.

5. User Content; License; Responsibility

You retain such rights in your User Content as you may have under applicable law, subject to the rights granted in these Terms.

You hereby grant the Company a worldwide, non-exclusive, royalty-free, sub-licensable, transferable license to host, store, reproduce, process, adapt, modify, translate, transmit, display, perform, distribute, analyze, and otherwise use User Content as necessary or desirable to operate, provide, maintain, secure, improve, develop, and support the Platform and its features, including public profile functionality, community features, analytics, search, moderation, Connected Integrations, and AI Features.

You are solely responsible for your User Content and for ensuring that you have all rights, permissions, licenses, consents, and authority necessary to submit, publish, connect, use, and authorize the Company to process such User Content in connection with the Platform.

You represent and warrant that your User Content and your use of the Platform will not violate any applicable law, regulation, contractual obligation, intellectual property right, privacy right, publicity right, or other third-party right.

6. Artificial Intelligence Features; Consent to Processing; Non-Reliance

The Platform includes AI Features that may generate, summarize, recommend, rank, classify, infer, or otherwise produce content, analytics, insights, and outputs.

You acknowledge and agree that:

a. AI-generated outputs are probabilistic in nature and may be inaccurate, incomplete, misleading, outdated, biased, or inappropriate;

b. AI-generated outputs are provided on an “as is” and “as available” basis for informational and assistive purposes only;

c. you shall not rely on AI-generated outputs as a substitute for independent judgment, due diligence, or professional advice, including in connection with legal, financial, regulatory, employment, hiring, business-critical, safety-critical, or compliance-related decisions;

d. you are solely responsible for reviewing, validating, and verifying any AI-generated output before using, publishing, relying upon, or acting upon it; and

e. data submitted to or made available through the Platform, including User Content and data obtained through Connected Integrations, may be processed by AI Features, including through third-party providers engaged by the Company, as further described in the Privacy Policy.

To the fullest extent permitted by law, the Company disclaims all liability arising from or related to: (i) reliance on AI-generated outputs; (ii) inaccuracies, omissions, hallucinations, classifications, inferences, recommendations, rankings, or summaries generated by AI Features; and (iii) any decision, action, inaction, consequence, harm, or loss resulting from use of or reliance upon AI Features.

Without limiting the foregoing, you shall not use AI Features as the sole or primary basis for any employment, hiring, compensation, promotion, or adverse employment decision affecting any individual. Such use may violate applicable employment discrimination laws, and the Company expressly disclaims all liability arising from such use.

7. Connected Integrations
7.1 Authorization and Scope

The Platform may permit you to enable Connected Integrations. By enabling any Connected Integration, you authorize the Company to access, receive, retrieve, import, copy, process, store, display, and use data from such Connected Integration in accordance with the permissions granted by you or your Organization and as described in the Privacy Policy.7.1 Authorization and ScopeYou may edit, modify, or remove any section of your public profile at any time. You may also unpublish your profile to remove it from public access while retaining your key account.

The scope of data accessed through any Connected Integration shall be limited to the permissions granted during the relevant authorization flow, applicable administrative configuration, and the functionality enabled by the Platform.If you believe any information on your profile is inaccurate and you are unable to correct it through the editing interface, contact support@key.ai for assistance.

7.2 Your Representations and Responsibilities

By enabling or using any Connected Integration, you represent and warrant that:

a. you have all necessary rights, permissions, authorizations, and legal authority to connect such service and to authorize the Company to access and process the applicable data;

b. you have obtained all consents, notices, approvals, and authorizations required from any affected individual, Organization, workspace, administrator, or third party;

c. your use of such Connected Integration and related data complies with all applicable laws, regulations, contractual obligations, and third-party terms; and

d. you will not use Connected Integrations or any data obtained therefrom in any manner inconsistent with these Terms, the Privacy Policy, or applicable law.

You assume full responsibility for all data accessed, transmitted, processed, displayed, or otherwise made available through Connected Integrations at your direction or on behalf of your Organization.

7.3 Use and Retention of Integration Data

Data obtained from Connected Integrations may be used to provide Platform functionality, support Organization features, power search and analytics, and generate insights and outputs through AI Features, in each case as described in the Privacy Policy.

You acknowledge and agree that: (a) collection of new data from a Connected Integration will generally cease after such integration is disconnected; (b) data previously collected from such Connected Integration may continue to be retained and processed in accordance with the Privacy Policy; and (c) derived data, analytics, logs, system records, and AI-generated outputs based on such data may persist independently of the disconnection of the Connected Integration.

The Company does not sell personal data obtained from Connected Integrations and does not currently use such data for advertising.

7.4 Third-Party Services

Connected Integrations are provided by third parties and remain subject to the terms, conditions, and privacy policies of those third parties. The Company does not control and is not responsible for the availability, security, legality, performance, acts, omissions, or data handling practices of any third-party provider.

To the fullest extent permitted by law, the Company shall not be liable for any unauthorized access, data loss, data exposure, service interruption, or other harm arising from or attributable to any third-party provider, your configuration of a Connected Integration, or permissions granted by you or your Organization.

8. Organizations and Administrator Responsibility

If you create, administer, own, manage, or operate an Organization on the Platform, you acknowledge and agree that you are solely responsible for:

a. managing membership, access rights, permissions, administrative roles, and visibility settings;

b. determining how data is collected, connected, imported, used, shared, displayed, or deleted within the Organization;

c. ensuring that your Organization’s use of the Platform, AI Features, and Connected Integrations complies with applicable law, including privacy, employment, communications, and data protection laws;

d. providing any required notices and obtaining any required consents from members, employees, contractors, or other individuals whose data may be processed through the Platform; and

e. configuring Connected Integrations and Organization settings appropriately.

The Company acts solely as a technology provider and does not assume responsibility for your internal governance, administrative decisions, or legal obligations to third parties.

9. Acceptable Use

You shall not, and shall not permit any third party to, directly or indirectly:

a. access or use the Platform in violation of any applicable law or regulation;

b. impersonate any person or entity, misrepresent your identity or affiliation, or falsely imply sponsorship, endorsement, or authorization;

c. upload, connect, transmit, publish, or distribute any content that is unlawful, infringing, defamatory, fraudulent, deceptive, abusive, harassing, threatening, hateful, obscene, or otherwise objectionable;

d. scrape, harvest, mine, crawl, extract, or collect data from the Platform or other Users without authorization;

e. interfere with, disrupt, damage, disable, overburden, or impair the Platform or any related system, network, or service;

f. circumvent, disable, or defeat any security feature, authentication measure, rate limit, access control, or usage restriction;

g. use AI Features to generate or disseminate fraudulent, deceptive, or misleading content, or to facilitate unlawful discrimination, harassment, abuse, or harm;

h. use Connected Integrations or integration data for any purpose beyond the scope authorized and disclosed;

i. reverse engineer, decompile, disassemble, or otherwise attempt to derive source code, trade secrets, or underlying components of the Platform, except to the extent such restriction is prohibited by law; or

j. use the Platform in a manner that could create liability for the Company or interfere with the rights of any third party.

(k) use the Platform to facilitate, enable, or assist in any decision that violates applicable anti-discrimination laws, including in employment, housing, credit, or public accommodation contexts; or
(l) attempt to re-identify, de-anonymize, or reconstruct the identity of any individual from anonymized or aggregated data made available through the Platform.

10. Intellectual Property

As between you and the Company, the Platform, including all software, interfaces, designs, trademarks, service marks, logos, visual elements, text, compilations, tools, workflows, models, and other materials and technology embodied therein, and all intellectual property rights therein, are and shall remain the exclusive property of the Company and its licensors.You shall not, and shall not permit any third party to, directly or indirectly:

Except for the limited rights expressly granted in these Terms, no right, title, or interest in or to the Platform is granted, transferred, or assigned to you.a. access or use the Platform in violation of any applicable law or regulation;

11. Feedback

If you provide to the Company any feedback, ideas, comments, suggestions, enhancements, recommendations, or other input relating to the Platform or the Company’s products or services (“Feedback”), you hereby grant the Company a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, sublicensable, and transferable right and license to use, copy, disclose, reproduce, modify, create derivative works from, commercialize, and otherwise exploit such Feedback for any purpose without restriction, attribution, or compensation.

12. Privacy Policy; Data Practices

The Company’s collection, use, disclosure, retention, and other processing of personal data are governed by the Privacy Policy. By accessing or using the Platform, you acknowledge that the Company may process personal data, including User Content and data obtained through Connected Integrations, as described in the Privacy Policy.

Your rights, if any, with respect to personal data are governed by applicable law and are described in the Privacy Policy.

13. Suspension; Restriction; Termination

The Company may, in its sole discretion and without prior notice, suspend, restrict, disable, remove, investigate, or terminate your access to the Platform or any portion thereof if the Company determines or suspects that: (a) you have violated these Terms; (b) your use of the Platform poses legal, operational, security, reputational, or other risk to the Company, the Platform, or any third party; (c) such action is necessary to comply with applicable law, a court order, legal process, or governmental request; or (d) the Company elects to modify, discontinue, or sunset the Platform or any portion thereof.

Upon termination for any reason other than violation of these Terms, the Company will use commercially reasonable efforts to provide you with thirty (30) days' notice, except where immediate termination is required by law, security, or to prevent harm.

Following termination of your account, you may request an export of your User Content within thirty (30) days of termination by contacting support@key.ai. After such period, the Company has no obligation to retain or provide access to your data.

The Company shall not be liable for any loss or damage arising from or related to any such suspension, restriction, investigation, or termination.

14. Service Availability; Experimental Features

The Platform is made available on an “as is” and “as available” basis. The Company does not guarantee that the Platform will be uninterrupted, error-free, secure, accurate, complete, or available at any particular time or location.

Certain features may be designated as beta, preview, experimental, or similar. Such features may contain errors, may be incomplete, may materially change, and may be modified, suspended, or discontinued at any time without notice. You use such features at your own risk.

15. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PLATFORM, ALL AI FEATURES, ALL CONNECTED INTEGRATIONS, ALL CONTENT, ALL OUTPUTS, AND ALL MATERIALS MADE AVAILABLE THROUGH THE PLATFORM ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

WITHOUT LIMITING THE FOREGOING, THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, SYSTEM INTEGRATION, SECURITY, AVAILABILITY, AND FREEDOM FROM ERRORS, VIRUSES, OR HARMFUL COMPONENTS.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, REPUTATION, DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE PLATFORM, THESE TERMS, AI FEATURES, CONNECTED INTEGRATIONS, OR ANY CONTENT OR OUTPUT, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE PLATFORM OR THESE TERMS SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO THE COMPANY FOR THE PLATFORM IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) TWO HUNDRED AND FIFTY UNITED STATES DOLLARS (USD $250).

THE LIMITATIONS SET FORTH IN THIS SECTION SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

17. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its affiliates, licensors, service providers, and their respective directors, officers, employees, contractors, agents, successors, and assigns from and against any and all claims, demands, actions, proceedings, liabilities, damages, judgments, awards, losses, fines, penalties, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

a. your access to or use of the Platform;

b. your User Content;

c. your use of AI Features or reliance on any output generated thereby;

d. your use of Connected Integrations or any data obtained therefrom;

e. your violation of these Terms, the Privacy Policy, applicable law, or any third-party right; or

f. your fraud, negligence, misconduct, or misrepresentation.

18. Modifications to the Terms

The Company may modify these Terms from time to time in its sole discretion. If the Company makes material changes, the Company may provide notice through the Platform, by email, or by other reasonable means. Your continued access to or use of the Platform after the effective date of the modified Terms constitutes your acceptance of the modified Terms.

19. Miscellaneous

These Terms, together with the Privacy Policy and any other terms expressly incorporated by reference, constitute the entire agreement between you and the Company with respect to the subject matter hereof and supersede all prior or contemporaneous understandings relating thereto.

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

No waiver by the Company of any breach or default shall be deemed a waiver of any preceding or subsequent breach or default.

You may not assign or transfer these Terms, whether by operation of law or otherwise, without the Company’s prior written consent.

The Company may freely assign or transfer these Terms. The Company shall not be liable for any failure or delay resulting from causes beyond its reasonable control.

Governing Law / Venue: These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles. Any dispute not subject to arbitration under these Terms shall be resolved exclusively in the state or federal courts located in Santa Clara County, California. Each party irrevocably consents to the personal jurisdiction and venue of such courts and waives any objection thereto.

20. Arbitration + Class Action Waiver

Dispute Resolution; Arbitration. Except for claims for injunctive or equitable relief or claims regarding intellectual property rights, any dispute arising out of or related to these Terms or the Platform shall be resolved by final, binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, with proceedings conducted in Santa Clara County, California. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

CLASS ACTION WAIVER. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU WAIVE ANY RIGHT TO BRING OR PARTICIPATE IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING. ALL CLAIMS MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY ONLY.

21. Contact

If you have any questions regarding these Terms, you may contact the Company at: support@key.ai

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