Account & Profile

Everything you need to create your Key account, sign in, manage your profile, and connect your favorite tools.

Key uses passwordless sign-in — no passwords to remember.

How it works:

• Enter your email address on the sign-in screen
• Check your inbox for a one-time code
• Enter the code to sign in

If it’s your first time, your account is created automatically.

That’s it. No passwords, no setup steps — just one code and you’re in.

Prefer using an existing account?

• Tap Continue with Google or Continue with Apple
• Follow the prompts

Your Key account will be linked to that provider, so you won’t need a separate login.

• You’ll stay signed in on each device you use
• Signing in on a new device requires a new one-time code
• Existing sessions remain active

Everything you need to create your Key account, sign in, manage your profile, and connect your favorite tools.

Your profile includes:

• Name and photo — how others recognize you
• Username — your unique profile link (e.g. key.ai/@yourname)
• Headline and bio — what you do and who you are
• Location
• Career details — role, company, experience
• Ways you can help — what you offer to others

To update your profile:

• Go to your profile
• Tap Edit
• Make your changes

Changes are saved automatically.

Your public profile acts like a shareable professional card.

• Anyone with your link can view it (even without a Key account)
• It includes your name, photo, headline, and bio

To find your link:

• Go to your profile
• Tap the Share option

Everything you need to create your Key account, sign in, manage your profile, and connect your favorite tools.

Use Google Meet to automatically create meeting links.

To connect:

• Go to Settings → Data & privacy → Connected accounts
• Find Google Meet and tap Connect
• Sign in and grant permissions

Once connected, Key can perform below for event:

• Create meeting links
• Update scheduled meetings
• Cancel meetings

To disconnect:

• Tap Disconnect next to Google Meet

Slack connects your Key communities with your workspace.

What it does:

• Brings Slack messages into Key
• Lets you reference conversations without switching apps

Note:Slack is connected at the community level. See the Communities guide for setup steps.

• Every sign-in uses a new one-time code
• Codes expire after a short time

If your code expires:

• Request a new one and try again

To sign out of a device:

• Go to Profile
• Tap Sign Out

Your account and data remain safe — you can sign back in anytime.

Deleting your account is permanent and cannot be undone.

To delete your account:

• Go to Settings → Account management → Delete Account
• Review the confirmation details
• Enter the verification code sent to your email

What gets deleted:

• Your profile
• Community memberships
• Conversation history

• Community members: Full profile (within shared communities)
• Anyone with your link: Public profile (name, photo, headline, bio)

Your private notes and internal activity are never visible to others.

Your public profile link (key.ai/@username):

• Is accessible to anyone with the link
• Works as your professional summary
• Can be shared like a digital business card

• Check your spam/junk folder
• Wait 30 seconds and request a new code
• Try a different email provider if needed
• Contact support if the issue continues

Each email address can have one Key account.

You can join multiple communities using the same account.

No — contact Key support to update your email.

• Your account and profile stay active
• Only your membership in that community is removed

Public profiles may be indexed by search engines.