Hi, I'm yenie ra - Customer Success Lead at Meta
I'm driven by unlocking new revenue streams and enhancing customer value through innovative tech solutions. I thrive in dynamic, complex environments, turning strategic visions into tangible business outcomes, especially within digital media and enterprise software.
At a glance
Curated signals on strengths, focus areas, and how they can help.
Interned at KQED, a public media organization.
Leads customer success for enterprise clients at Meta (Instagram/Facebook).
Can help others by sharing expertise on scaling digital media monetization.
🚀 Career trajectory
Digital Media Foundation
Began career in digital media, focusing on content creator monetization and foundational strategies at YouTube.
✦ YouTube
✦ Monetization
✦ Content Strategy
Product & Platform Evolution
Transitioned to Google, deepening expertise in product solutions, platform partnerships, and brand advertising.
✦ Product Strategy
✦ Digital Advertising
Enterprise Customer Success Leadership
Currently leading Customer Success at Meta, driving enterprise platform integration and revenue growth.
✦ Meta
✦ Customer Success
✦ Enterprise Solutions
💪🏻 Superpowers
Enterprise Platform Integration Maestro
Expertly bridging complex platforms for enhanced enterprise value.
✦ Drove integration of large-scale platforms at Meta and Google.
✦ Enabled revenue growth through seamless technology adoption.
✦ Optimized customer workflows via platform solutions.
Strategic Partnership Architect
Building and nurturing alliances that drive market expansion.
✦ Cultivated key partnerships within the digital media landscape.
✦ Negotiated and managed collaborations for mutual growth.
✦ Identified new business opportunities through strategic alliances.
Customer Success & Monetization Innovator
Ensuring clients achieve peak value and revenue from digital assets.
✦ Led customer success initiatives for major tech platforms.
✦ Developed strategies for content creator monetization on YouTube.
✦ Focused on maximizing customer lifetime value and satisfaction.
I'm excited about
✦ Exploring strategic collaborations for innovative tech solutions.
✦ Connecting with leaders in the enterprise software and AI space.
✦ Discovering new avenues for platform integration and revenue generation.
I can help with
✦ Offer insights into enterprise customer success strategies.
✦ Provide guidance on building impactful strategic partnerships.
✦ Share expertise on scaling digital media monetization.
I would love your help on
✦ Identify emerging trends in enterprise AI adoption.
✦ Connect with founders of innovative SaaS companies.
✦ Find opportunities in the B2B fintech sector.