Hi, I'm Laura Nevens - Head of Engineering Operations, Business Messages at Google
I thrive on architecting robust engineering operations and orchestrating impactful programs, particularly within dynamic communication platforms. My passion lies in bridging technical execution with strategic business outcomes, driving growth and efficiency in fast-paced environments.
At a glance
Curated signals on strengths, focus areas, and how they can help.
Led Google Payments Consumer Operations, optimizing processes and ensuring seamless service delivery.
Currently heads Engineering Operations and Program Management for Android Business Communications at Google.
Can help others optimize operational frameworks and scale tech programs within large organizations.
🚀 Career trajectory
Sales Foundations at Google
Began my career at Google in Inside Sales and Account Management roles, focusing on customer acquisition and revenue growth.
✦ Sales
✦ Account Management
✦ E-commerce
Operational Leadership in Payments
Transitioned to managing Payments Consumer Operations, optimizing processes and leading teams to ensure seamless service delivery.
✦ Operations Management
✦ Customer Operations
✦ Process Improvement
Engineering Operations & Program Management
Currently leading Engineering Operations and Program Management for Android Business Communications, driving strategic initiatives and operational excellence.
✦ Engineering Operations
✦ Program Management
✦ Business Communications
✦ Strategic Leadership
💪🏻 Superpowers
Engineering Operations Architect
Driving efficiency and scalability in tech teams.
✦ Overseeing operations for critical Android business communications.
✦ Implementing program management best practices.
✦ Optimizing workflows for engineering productivity.
Cross-Functional Program Orchestrator
Connecting technical teams with business objectives.
✦ Bridging gaps between engineering and business needs.
✦ Managing complex, multi-stakeholder projects.
✦ Ensuring successful product launches and updates.
From Sales to Strategic Leadership
A unique journey from revenue generation to operational excellence.
✦ Leveraging sales and account management experience.
✦ Applying customer-centricity to operational challenges.
✦ Demonstrating adaptability and growth within Google.
I'm excited about
✦ Connecting with leaders in engineering operations and product management.
✦ Exploring innovative strategies for scaling tech organizations.
✦ Discovering emerging trends in business communication technology.
I can help with
✦ Share best practices for engineering operations and program management.
✦ Provide insights on optimizing customer-facing communication platforms.
✦ Offer guidance on navigating large tech organizations for operational roles.
I would love your help on
✦ Ideas on fostering cross-functional collaboration in distributed teams.
✦ Connections with experts in AI-driven communication solutions.
✦ Feedback on strategic initiatives for future product development.