Hi, I'm Suzanne Hampton Liu - Growth, Strategy & Operations Executive | Google Alum
I thrive on scaling operations and igniting growth in ambitious tech companies. My passion is building high-performing teams and fostering cultures where innovation and efficiency flourish. Let's connect if you're building the future.
At a glance
Curated signals on strengths, focus areas, and how they can help.
Developed industry-recognized best practices for scaling Google enterprise support and achieved 95% CSAT.
Driving growth and operational scaling for cutting-edge technology companies.
Can help others by providing strategic guidance on operational scaling and revenue growth initiatives.
🚀 Career trajectory
Early Google Innovator
Developed best practices for scaling enterprise support ($B+ AR), earning top industry recognition and multiple CEO awards.
✦ Scaling
✦ Support
Growth Driver at Facebook
Led global SMB growth for Audience Network, achieving a remarkable 1500% year-over-year revenue increase.
✦ Revenue Growth
✦ SMB
Scaling Unicorn Operations
Served as VP of Operations at Aurora, scaling the company from inception and championing DEI.
✦ Aurora
✦ Unicorn
✦ Operations
Board Leadership & Giving Back
Contributed strategic guidance as a Board Director for Second Harvest of Silicon Valley.
✦ Board Director
✦ Non-profit
✦ Silicon Valley
💪🏻 Superpowers
Scaling Operations & Growth
Proven ability to build and scale functions from the ground up.
✦ Scaled Aurora's operations from zero to support a $10B+ unicorn.
✦ Drove 1500% YoY revenue growth in Facebook's Audience Network SMB business.
✦ Developed industry best practices for scaling Google enterprise support.
Leadership & Culture Champion
Dedicated to developing talent and fostering inclusive environments.
✦ Championed DEI initiatives as Aurora's most senior female executive.
✦ Passionate about developing leaders and nurturing talent.
✦ Prioritizes building strong, positive company cultures.
Strategic Operations Excellence
Expert in optimizing efficiency and achieving top-tier results.
✦ Achieved 95% CSAT for Google enterprise support globally.
✦ Led Google Cloud to industry-best SLA performance.
✦ Received 3 CEO awards for measurable value creation at Google.
I'm excited about
✦ Connecting with innovators tackling complex operational challenges.
✦ Exploring opportunities to drive significant growth in early-stage companies.
✦ Finding strategic partnerships to scale impactful technologies.
I can help with
✦ Provide strategic guidance on scaling operations and customer support.
✦ Advise on building and developing high-performing leadership teams.
✦ Share best practices for driving revenue growth in tech businesses.
I would love your help on
✦ Introductions to founders of Series A/B SaaS companies.
✦ Insights into emerging trends in AI-driven operational efficiency.
✦ Opportunities to mentor aspiring leaders in operations and strategy.