Hi, I'm Scott Platt - Strategy @ Peloton
I thrive on transforming complex operational challenges into streamlined, efficient processes, especially in large-scale tech and service organizations. My passion lies in building and scaling operations, driving measurable business outcomes, and fostering high-performing teams.
At a glance
Curated signals on strengths, focus areas, and how they can help.
Led strategy and business operations for key Google Cloud initiatives.
Currently shaping shared services strategy at Peloton, driving organizational efficiency and growth.
Can advise on building and scaling shared services operations for growth-stage companies.
🚀 Career trajectory
Foundation in Service Delivery
Began by building expertise in core operational areas like call centers and service delivery.
✦ Customer Service
✦ Operations Management
Scaling Operations & Strategy
Progressed into leadership roles managing scaled operations and defining strategic direction.
✦ Operations Management
✦ Strategic Planning
✦ Business Development
Technology Sector Leadership
Led critical functions within Google Cloud, focusing on engineering operations and strategic business planning.
✦ Leadership
✦ Cloud Computing
✦ Strategy
Executive Leadership in Consumer Tech
Currently shaping shared services strategy at Peloton, driving organizational efficiency and growth.
✦ Senior Leadership
✦ Shared Services
✦ Consumer Technology
💪🏻 Superpowers
Operational Architect
Designing and scaling high-impact shared services.
✦ Redesigned Google Cloud's Engineering VMO operations for enhanced efficiency.
✦ Managed P&L and capacity planning for large-scale BPO and call center environments.
✦ Implemented KPI frameworks to drive service delivery and performance improvements.
Strategic Growth Driver
Building business strategy and operational frameworks.
✦ Led strategy and business operations for key Google Cloud initiatives.
✦ Developed new business models and forged strategic partnerships.
✦ Focused on change management to embed sustainable operational improvements.
Team & Talent Cultivator
Developing leaders and fostering high-performing teams.
✦ Managed and mentored diverse teams across multiple geographies.
✦ Championed leadership development and employee engagement programs.
✦ Drove organizational development for scalable operations.
I'm excited about
✦ Seeking to connect with leaders in consumer tech and operational excellence.
✦ Exploring innovative approaches to customer experience and business process improvement.
✦ Looking to exchange insights on scaling global operations and fostering talent.
I can help with
✦ Advise on building and scaling shared services operations for growth-stage companies.
✦ Share best practices for implementing robust KPI frameworks and performance management.
✦ Offer guidance on strategic vendor management and BPO optimization.
I would love your help on
✦ Insights into emerging trends in digital fitness and connected wellness technology.
✦ Introductions to leaders in innovative supply chain and logistics operations.
✦ Recommendations for advanced analytics platforms for operational forecasting.