Hi, I'm pedro paiva - Head of Partner Operations & Technical Account Advisor, Google Cloud at Google
I'm passionate about scaling global operations and building strategic partnerships in cloud technology. I thrive on connecting with leaders and driving operational excellence to create exceptional customer experiences.
At a glance
Curated signals on strengths, focus areas, and how they can help.
Led global teams across NA, EMEA, India, and Japan at Google Cloud.
Managed P&L for partner operations and technical account advisors at Google Cloud.
Can help others by providing insights on scaling global operations teams in tech.
🚀 Career trajectory
Foundation in Security & Operations
Began career in computer and network security, laying a technical groundwork.
✦ Security
✦ Technical Foundation
Growth in Partner Management
Transitioned to Google, developing expertise in enterprise partner management and strategy.
✦ Partner Management
✦ Google Cloud
✦ Enterprise
Scaling Global Leadership
Currently leading global partner operations and technical account advisory at Google Cloud.
✦ Global Leadership
✦ Operations Management
✦ Customer Experience
✦ P&L Management
💪🏻 Superpowers
Global Operations Architect
Orchestrating international teams for seamless partner and customer success.
✦ Led global teams across NA, EMEA, India, and Japan.
✦ Managed P&L for partner operations and technical account advisors.
✦ Built teams from ideation to operational excellence.
Strategic Partner Enabler
Driving growth through effective operational relationships and technical enablement.
✦ Managed operational relationships with Go-To-Market partners.
✦ Provided technical enablement for strategic tech partners.
✦ Fostered long-term customer relationships.
Customer-Centric Technical Advisor
Ensuring exceptional support and technical guidance for high-value customers.
✦ Headed global Technical Account Advisor team.
✦ Focused on customers with enhanced support needs.
✦ Improved customer experience through proactive guidance.
I'm excited about
✦ Discovering new strategic partnership opportunities in the cloud ecosystem.
✦ Connecting with leaders in enterprise technology and customer success.
✦ Exploring innovative approaches to operational excellence in cloud services.
I can help with
✦ Providing insights on scaling global operations teams in tech.
✦ Advising on strategic partner engagement and enablement for cloud solutions.
✦ Sharing best practices for technical account management and customer support.
I would love your help on
✦ Identifying emerging trends in cloud partner ecosystems.
✦ Connecting with leaders in AI and machine learning solution providers.
✦ Finding opportunities to mentor aspiring leaders in global operations.