
I am passionate about building secure, efficient IT ecosystems where technology serves the business. I thrive in complex environments where I can apply my audit and management expertise to drive growth.
At a glance
Curated signals on strengths, focus areas, and how they can help.
Managed IT service desk operations at IBM for six years with a focus on coordination.
Focuses on professionalizing IT audit, procurement, and identity management strategies in Singapore.
Offers expertise in bridging technical operations with MBA-level business strategy and inclusive leadership.
🚀 Career trajectory
Operational Foundation
Started in management at IEMS, establishing core administrative and leadership capabilities.
✦ Management
✦ Operations
Corporate IT Scaling
Led IT service desk management at IBM, scaling technical support and system coordination.
✦ IBM
✦ IT Service Management
Strategic Leadership
Integrated an MBA with industry-standard certifications to pivot into high-level IT governance and IAM.
✦ MBA
✦ IAM
✦ IT Auditing
💪🏻 Superpowers
Strategic IT Governance
Ensuring operational integrity through rigorous audit and procurement frameworks
✦ Develops robust IT audit strategies to maintain compliance and security.
✦ Optimizes procurement processes to maximize value and resource allocation.
✦ Aligns technical infrastructure with core enterprise risk management goals.
Identity & Operational Excellence
Streamlining complex service desk and IAM ecosystems
✦ Architects efficient workflows for identity and access management systems.
✦ Leads high-performing service desk teams through agile management practices.
✦ Transforms technical service delivery into high-uptime business value.
Tech Community Advocacy
Fostering inclusive growth and mentorship in technology
✦ Mentors aspiring tech leaders to bridge industry knowledge gaps.
✦ Champions diversity initiatives within technical professional organizations.
✦ Cultivates collaborative spaces for knowledge sharing and career advancement.
I'm excited about
✦ Exploring cross-industry mentorship opportunities to scale professional impact.
✦ Connecting with peers in the cybersecurity and IT governance space.
✦ Seeking strategic roles that utilize my blended MBA and IT audit background.
I can help with
✦ Providing guidance on IT audit processes and procurement efficiency.
✦ Advising on identity and access management project management and implementation strategies.
✦ Sharing insights into effective IT service desk management and scaling.
I would love your help on
✦ Gaining deeper industry perspectives on emerging cybersecurity regulations.
✦ Learning best practices for leadership in global, matrixed organizations.
✦ Connecting with professionals navigating similar career transitions into advisory roles.