Hi, I'm Matt James - User Safety & Risk Ops @OpenAI
I'm driven by a passion for building secure digital spaces and mitigating risks in rapidly evolving tech. I thrive in complex operational roles, leveraging data and policy to create resilient systems and safeguard online environments.
At a glance
Curated signals on strengths, focus areas, and how they can help.
Interned at Google, focusing on policy enforcement and user safety.
Currently a User Safety and Risk Operations professional at OpenAI, driving AI safety initiatives.
Can help others by offering expertise in user safety and risk operations strategy.
🚀 Career trajectory
Foundation in Risk Management
Began career in project development focused on risk transfer solutions.
✦ Project Development
✦ Risk Transfer
✦ Asia
Specialization in Policy Enforcement
Transitioned to policy roles, specializing in YouTube's content moderation.
✦ Policy Enforcement
✦ YouTube
✦ Content Moderation
Leadership in User Safety
Advanced to managing policy enforcement and operational risk at major tech firms.
✦ Operations Management
✦ User Safety
✦ Risk Operations
Pioneering AI Safety
Currently focused on user safety and risk operations within the AI domain.
✦ AI Safety
✦ OpenAI
✦ Risk Operations
💪🏻 Superpowers
Guardian of Digital Trust
Expert in mitigating online risks and ensuring platform safety.
✦ Developed and executed user safety policies at scale.
✦ Managed high-stakes policy enforcement escalations.
✦ Analyzed risk trends to proactively address threats.
Operational Architect
Designs and optimizes operational frameworks for complex systems.
✦ Led operations management for critical platform functions.
✦ Implemented data-driven strategies for process improvement.
✦ Proficient in SQL and Python for operational analysis.
Policy and Project Navigator
Translates policy objectives into actionable project outcomes.
✦ Managed project development with a focus on risk transfer.
✦ Ensured compliance and effective implementation of policies.
✦ Bridged policy requirements with operational execution.
I'm excited about
✦ Connecting with leaders in AI safety and responsible technology development.
✦ Exploring innovative strategies for global risk mitigation in emerging tech.
✦ Finding collaborators for projects that advance ethical AI deployment.
I can help with
✦ Offering expertise in user safety and risk operations strategy.
✦ Providing insights on policy enforcement and operational scaling.
✦ Sharing best practices for managing complex online risks.
I would love your help on
✦ Identifying emerging trends in AI safety research.
✦ Connecting with experts in international regulatory frameworks.
✦ Finding opportunities for cross-industry collaboration on safety initiatives.