Hi, I'm Kerry Cathcart - Helping end work that treats people like things | Director of Operations @ 11fold
I'm passionate about revolutionizing workplaces by viewing employees as valued customers. With two decades of experience in scaling teams at Google and optimizing operations, I thrive on building environments where people love to work. Let's create a better future of work together.
At a glance
Curated signals on strengths, focus areas, and how they can help.
Graduated cum laude from Santa Clara University with a major in Communication.
Currently serves as Director of Operations at 11fold, pioneering a 'multi-sided management' philosophy.
Can help organizations implement 'multi-sided management' principles for thriving work environments.
🚀 Career trajectory
Foundation in Client Services
Began career at Google in client-facing roles, developing foundational understanding of user needs and business operations.
✦ Client Management
✦ Account Optimization
Operational Scaling at Google
Transitioned to operational roles, leading teams through significant growth and implementing critical HR systems and processes.
✦ Operations
✦ HR Systems
✦ Team Leadership
Strategic Business Operations
Served as Chief of Staff, overseeing global enablement operations and problem-solving across functions.
✦ Business Strategy
✦ Cross-functional Collaboration
Transforming Work Philosophy
Currently driving a new management paradigm focused on employee experience and organizational thriving.
✦ People Operations
✦ Management Innovation
✦ Organizational Culture
💪🏻 Superpowers
Revolutionizing People Operations
Pioneering 'multi-sided management' for thriving work environments.
✦ Shifting from traditional management to a customer-centric employee model.
✦ Designing work as a product for enhanced engagement and retention.
✦ Implementing research-backed tools for organizational transformation.
Scaling High-Impact Teams
Proven track record in growing operations and optimizing talent.
✦ Successfully led teams through significant scaling initiatives at Google.
✦ Optimized enterprise-wide HR systems and hiring decision processes.
✦ Managed global business operations for over 500 employees.
Strategic HR System Implementation
Expertise in deploying and optimizing HR technologies.
✦ Led implementation of enterprise-wide HR systems at Google.
✦ Focused on enhancing user support and client account management.
✦ Drove efficiency through process optimization in hiring.
I'm excited about
✦ Connecting with leaders pioneering human-centric workplaces.
✦ Exploring innovative strategies for employee engagement and retention.
✦ Finding collaborators passionate about the future of work.
I can help with
✦ Sharing insights on implementing 'multi-sided management' principles.
✦ Offering guidance on scaling operations and optimizing HR processes.
✦ Providing strategic advice for creating thriving work environments.
I would love your help on
✦ Identifying organizations exploring new HR paradigms.
✦ Connecting with researchers in organizational psychology.
✦ Finding potential partners for innovative HR tech solutions.