Hi, I'm Grigori Somin - Vice-chair Steering Committee at Contact Center AI Association
I thrive on building innovative AI-powered products that delight users. My passion lies in translating complex technology into elegant solutions and leading high-impact teams to achieve ambitious goals.
At a glance
Curated signals on strengths, focus areas, and how they can help.
Led AI product strategy and delivered user-centric solutions at tech giants.
Currently driving innovation in AI-driven customer service solutions and democratizing ML/AI.
Can help others by providing strategic leadership in AI product development and team building.
🚀 Career trajectory
Early Engineering Foundations
Began career as a Software Development Engineer at Microsoft, building a strong technical base.
✦ Software Engineering
✦ Microsoft
Analytics and Leadership Growth
Transitioned into leadership roles, serving as Director of Analytics at Microsoft, honing strategic and analytical skills.
✦ Analytics Leadership
✦ Strategy
✦ Microsoft
AI Product Leadership
Focused on AI and product vision, driving innovative solutions in customer service technology at Connectly.ai and advising startups.
✦ AI
✦ Product Management
✦ CTO
✦ Startup Advisor
Industry Influence
Currently contributing to the broader AI ecosystem as Vice-chair Steering Committee for Contact Center AI Association.
✦ Industry Leadership
✦ AI
✦ Contact Centers
💪🏻 Superpowers
AI & Product Visionary
Translating complex AI into impactful product strategies
✦ Driving innovation in AI-driven customer service solutions.
✦ Defining product roadmaps with deep technical and market understanding.
✦ Creating intelligent customer experiences powered by ML/AI.
Organizational Architect
Building high-performing teams and fostering talent
✦ Leading engineering teams with a focus on mentorship and coaching.
✦ Implementing agile methodologies for efficient product delivery.
✦ Cultivating environments for technical and professional growth.
Democratizing ML/AI
Making advanced AI accessible and applicable
✦ Simplifying complex ML/AI concepts for broader adoption.
✦ Developing strategies to embed intelligence into user experiences.
✦ Empowering teams with data-driven decision-making tools.
I'm excited about
✦ Connecting with fellow innovators shaping the future of AI.
✦ Exploring emerging technologies and their application in customer experience.
✦ Finding collaborators for cutting-edge AI product development.
I can help with
✦ Providing strategic guidance on AI product development and implementation.
✦ Mentoring aspiring technology leaders and product managers.
✦ Sharing insights on building scalable AI-driven customer solutions.
I would love your help on
✦ Identifying novel applications for AI in niche industries.
✦ Discovering emerging talent in the AI and machine learning space.
✦ Connecting with potential partners for strategic AI initiatives.