Hi, I'm Carol Gunby - Senior technical writer and swiss army knife of documentation, with over 20 years experience in technical, UX, and marketing writing.
I'm passionate about transforming complex technical information into clear, user-centered content. I thrive in collaborative environments, working with product and engineering teams to create exceptional documentation and user experiences that bridge the gap between technology and people.
At a glance
Curated signals on strengths, focus areas, and how they can help.
Interned at Google Workspace, focusing on developer documentation.
Currently a UX writer and content designer, shaping user experiences through content.
Can help others by advising on building effective "docs-as-code" workflows and refactoring documentation.
🚀 Career trajectory
Foundational Writing & Editing
Began career developing core writing and editing skills across various documentation needs.
✦ Editing
✦ Content Development
Content Architecture & Management
Transitioned into content strategy and management roles, shaping how information is structured and delivered.
✦ Content Strategy
✦ Information Architecture
✦ Management
Senior Technical & UX Writing
Specialized in technical and UX writing for complex products, focusing on "docs-as-code" and user-centric content.
✦ Technical Writing
✦ UX Writing
✦ Docs-as-Code
Current Role: UX Writer & Content Designer
Focusing on user experience through content design within innovative product teams.
✦ UX Writing
✦ Content Design
✦ Product Documentation
💪🏻 Superpowers
Technical Content Architect
Bridging complex information and user understanding.
✦ Transforms intricate technical details into accessible user guides.
✦ Develops content strategies for "docs-as-code" environments.
✦ Ensures content meets user goals and business objectives.
Cross-Functional Collaborator
Fostering synergy between product, engineering, and UX.
✦ Partners with product and engineering on documentation requirements.
✦ Collaborates with UX designers to enhance user experience through content.
✦ Works with support teams to ensure accurate and helpful user information.
Versatile Documentation Specialist
Mastering diverse tools and writing styles.
✦ Proficient in various CMS like Jekyll, WordPress, and Zendesk.
✦ Skilled in Markdown, HTML, XML, and CSS for web content.
✦ Experienced with Adobe Creative Suite for visual content integration.
I'm excited about
✦ Discovering new collaborators in AI and advanced tech.
✦ Exploring opportunities in content strategy for emerging platforms.
✦ Finding mentors in product development and information architecture.
I can help with
✦ Advise on building effective "docs-as-code" workflows.
✦ Provide insights into user-centric content design strategies.
✦ Assist in refactoring and improving complex documentation sets.
I would love your help on
✦ Connecting with product leads in AI/ML fields.
✦ Identifying innovative content management tools.
✦ Finding communities focused on developer advocacy.