Hi, I'm Bobby Galea - Senior Director, Global Head of Corporate IT at Coupang
I'm passionate about building and optimizing robust global IT infrastructure that powers business growth. I thrive in dynamic, fast-paced environments, leading teams to deliver seamless end-user experiences and operational excellence.
At a glance
Curated signals on strengths, focus areas, and how they can help.
Led global IT infrastructure and operations at Coupang, a major e-commerce company.
Currently serves as Global Head of Corporate IT, scaling infrastructure worldwide.
Can help others by sharing strategic guidance on scaling global IT operations and end-user support.
🚀 Career trajectory
Foundational IT Support
Began career in help desk and desktop support roles, building a strong understanding of user needs and technical troubleshooting.
✦ Help Desk Support
✦ Troubleshooting
✦ Desktop Support
IT Operations Management
Progressed to managing IT operations and end-user services, focusing on process improvement and team leadership.
✦ IT Operations
✦ Team Management
✦ Process Improvement
Global IT Leadership
Currently leading global IT infrastructure and corporate IT functions, driving strategic initiatives for large-scale e-commerce organizations.
✦ Global Head of IT
✦ IT Strategy
✦ E-commerce
💪🏻 Superpowers
Global Infrastructure Architect
Designing and implementing scalable IT solutions worldwide.
✦ Led global IT infrastructure and operations at Coupang.
✦ Managed end-user services for large, distributed workforces.
✦ Expertise in server architecture and operating systems.
End-User Services Champion
Elevating employee productivity through streamlined support.
✦ Directed end-user services and desktop support management.
✦ Implemented process improvements for help desk operations.
✦ Proficient in VDI and Microsoft Exchange environments.
Operational Transformation Leader
Driving efficiency and reliability in IT operations.
✦ Proven ability in IT operations and data center management.
✦ Skilled in vendor management and strategic IT planning.
✦ Expertise in ITIL frameworks and security best practices.
I'm excited about
✦ Connecting with innovative leaders in the tech industry.
✦ Exploring emerging technologies and their applications in IT.
✦ Finding collaborators for next-generation IT infrastructure projects.
I can help with
✦ Share insights on scaling global IT operations effectively.
✦ Provide guidance on best practices for end-user support.
✦ Offer strategies for managing distributed IT teams.
I would love your help on
✦ Discovering new platforms for advanced IT security solutions.
✦ Gaining perspectives on talent acquisition in specialized IT roles.
✦ Identifying potential partners for cross-border IT initiatives.