Hi, I'm Benjamin Jarvis - Head of Customer Growth & Success at Google
I am driven by the intersection of psychological insight and business performance. I thrive in high-stakes environments, crafting strategies that foster resilience, long-term growth, and clear, human-centric success.
At a glance
Curated signals on strengths, focus areas, and how they can help.
Developed extensive analytical expertise through long-term leadership in global tech market operations.
Currently leads customer growth and success strategies while specializing in organizational coaching psychology.
Can help leaders optimize sales team performance by bridging quantitative strategy with behavioral science.
🚀 Career trajectory
Legal Foundation & Analytical Transition
Started as a solicitor, then transitioned into analytical leadership within the tech sector.
✦ Legal Training
✦ Data Analytics
Scaling Tech Ecosystems
Led industry-specific growth and sales strategies at global tech scales.
✦ Regional Leadership
✦ Commercial Strategy
Human-Centric Executive Leadership
Merging advanced psychology with sales success to lead modern organizations.
✦ Coaching Psychology
✦ Executive Leadership
💪🏻 Superpowers
Psychological Growth Architecture
Applying behavioral science to sales leadership and talent development.
✦ Integrates coaching psychology to enhance team performance and resilience.
✦ Designs growth frameworks that prioritize human-centric engagement.
✦ Transforms complex sales enablement into high-performance psychological culture.
Strategic Revenue Design
Translating market analytics into scalable regional growth models.
✦ Orchestrates large-scale customer success initiatives across diverse APAC markets.
✦ Translates raw data into actionable long-term commercial strategy.
✦ Optimizes account management structures for consistent cross-functional revenue growth.
Legal & Analytical Rigor
Combining first-class legal training with advanced quantitative decision-making.
✦ Applies structured, high-stakes problem solving honed through elite legal practice.
✦ Commands precise analytical rigor in every business operations layer.
✦ Mitigates enterprise risk while identifying aggressive growth opportunities.
I'm excited about
✦ Exploring modern organizational design through new professional peer circles.
✦ Connecting with leaders who integrate psychological theory into business strategy.
✦ Identifying cross-industry opportunities to pilot novel sales enablement models.
I can help with
✦ Providing expert guidance on integrating coaching psychology into sales management teams.
✦ Advising on organizational culture shifts for high-growth tech sales departments.
✦ Mentoring emerging leaders on navigating the transition from functional to executive roles.
I would love your help on
✦ Gaining fresh perspectives on the evolution of APAC tech market dynamics.
✦ Connecting with practitioners applying behavioral science in non-clinical professional settings.
✦ Finding new frameworks for managing global account success in volatile markets.